|
|||||
|
|||||
 |
|
From: Tom Painter
To: info@newstalgiawheel.com
Subject: Customer Service
I would like to thank your company and Shawn Johnson in particular on the excellent customer service we have received over the past couple of weeks. We ordered a set of wheels and tires after having spoken with Shawn by phone. They arrived very promptly and were just what we wanted with one exception. There was a bubble on one of the tires. We called Shawn and emailed pictures of the bad tire. He immediatley had UPS pick up the tire and said he would ship out a new one as soon as he received the bad tire. We just received the new tire and wheel Oct. 1 and it is perfect. We greatly appreciate the prompt and courteous attention we received and have recommended your company to several friends already. Thank you again. Tom Painter
Tom Painter
From: William Eaton
To: info@newstalgiawheel.com
Subject: Customer Service
To all the folks at Newstalgia.. I just wanted to say how very much I appreciate the way you folks handled my issue with the back spacing problem on my wheel... You for sure went above and beyond to sort this one out since it had been quite a while. I did my best to clean up the other wheel, and I sincerely hope it is in good enough shape that you guys can still do something with it... Suffice to say I will tell anyone and everyone I know who is looking for wheels to check you guys out first, and I will absolutely be coming back for my next set here. I am currently starting the tear down on my next project a 1960 Chevy Apache pickup, and I have already run it through several styles on the wheel visualizer. When the time comes the order will be yours.. Thanks you again..
William Eaton
From: Eugene Hallouer
To: info@newstalgiawheel.com
Subject: A satisfied customer
I ordered a set a wheels & tires last Tuesday AM and one of your employees called me right away to point out a mistake I had made on the tire sizes. Also I was impressed on how fast they arrived (Thursday afternoon). Thanks for going the extra mile on pointing out my mistake and for your prompt shipment of my order. They look great on my car and you have my recomendation for anyone looking for wheels or tires. Thanks again,
Eugene Hallouer
From: Brad Lachapelle
To: info@newstalgiawheel.com
Subject: Wow!
David, The wheels I ordered from you came in the other day, and all I can say is WOW! Thank you so much for your help, the fit and look are perfect, better then I anticipated. You have helped turn my ride to a real head turner. Thanks again,
Brad Lachapelle
From: Cyril - FRANCE
To: info@newstalgiawheel.com
Subject: THANK YOU!
Hi Howard. I've received the Foose Design wheels for my 65 Mustang... whooooooh !!!! Your great, man ! and very very serious ! I'll recomended Newstalgia Wheel in France.
Thank you very Much.
Cyril
Paris, France.
From: Myan Metzler
To: info@newstalgiawheel.com
Subject: 100% Satisfied
David, I wanted to let you know that I received the wheel/tire packages and am 1000% satisfied. They look great and the fit/finish cannot be compared. The balancing is equal and I have no vibrations or road noise what so ever. I just wanted to thank you for your recommendation on these tires since they fit the theme so well. I will recommend Newstalgia wheel to all my muscle car friends and will definitely be ordering from you again in the future. Thank you for the great customer service and the great products. Keep up the good work.
Myan Metzler
From: Harry Simon
To: info@newstalgiawheel.com
Subject: My Bonspeeds
Hi, just letting you know that I am very happy with my purchase from you. I mounted the bonspeeds on my 72 blazer and they are great. Check the link below to see the pics. I have been recommending you to others on the 67-72 chevy trucks board, and I have a link for you on my webpage. Thanks again....
Harry Simon
SoCal
From: Roger Mills
To: info@newstalgiawheel.com
Subject: Wheels
I ordered a set of torque trust II wheels on Tuesday 07-24 and received these wheels today 07-26. This is the fastest service I have ever gotten from anybody. Thank you very much
Roger Mills
Childress, TX
From: Vern
To: info@newstalgiawheel.com
Subject: Second Childhood
Absolutely the best interactive web site I have ever used. I love the way I can paint my car and add the different wheels for the look I am after!!!
Vern
Summerville, SC
From: Mike Sparks
To: info@newstalgiawheel.com
Subject: Thanks
I just wanted to take a minute to thank you and the staff at Newstalgia Wheel for the outstanding customer service I recieved and to let you know how much I love the wheels, They are just as you explained over the phone, I am glad you suggested the 50th anniversary. I have attached a couple of photos of my truck. As you can see it's going to be awhile before I start putting any miles on the new tires, but I had to have them to finish the mock-up I will send you pictures of the truck after I paint it this summer.
Thanks again,
Mike Sparks
From: Patrick Higginbthm
To: info@newstalgiawheel.com
Subject: Wheels Arrived
My order for 2 Boyd Smoothie IIs arrived via UPS yesterday. Everything looks good, and they arrived a little quicker than I expected. Thanks for the excellent service.
Patrick Higginbtham
From: Tim Mechum
To: info@newstalgiawheel.com
Subject: Wheels
Just wanted to let everyone know how great the tires and wheels look. WOW, what a great job. I would also like to thank Howard for the great customer service. This is by far the best tire buying experience ever! I will be back!
Thanks, Tim Mechum
Macclenny, FL
From: Mike Collins
To: info@newstalgiawheel.com
Subject: Wheels
Last week I ordered my 3rd+ set of wheels from you all & got the tire package at the same time. Shawn said they would get them out that day. Well when I got home the next day they were already there. Everything was just as ordered & went on the car perfectly. Your service is the best! Wheels ya can get anywhere. It's the service that keeps me coming back & recommending you to everyone I know!! Thanks to Shawn & everyone else!!! -Mike Collins
From: Jim Clark
To: info@newstalgiawheel.com
Subject: A Word of Thanks
I just purchased a set of torque thrust wheels and I had to let you know what a "OUTSTANDING" job you guys are doing. Bob, my salesman treated me like a family member, taking time to answer my every question. I received free shipping in 2 days, WOW!!, great prices and free shipping. I'm still in shock. I can't wait to tell everyone at our cruise nites where to buy their wheels. Once agian Thank you, Bob, and everyone at newstalgia wheel, you just made me a customer forever, THANK YOU!
Jim Clark
Palatine Illinois
From: Tim Crews
To: info@newstalgiawheel.com
Subject: Thanks!
Just wanted to say how pleasant it was dealing with your company. I ordered all new wheels and tires for my 68 Camaro restoration on a Wednesday and they were at my front door by Friday, mounted and balanced to boot. This is a great idea. I can't think of anyone who has spent the time, effort and money on a classic car restoration that wants to take it down to the local tire shop to have a stranger putting their new wheels and tires on their baby while they sit in a waiting room hoping nothing goes wrong, and no one dings their car. Or, have to trek down and pick them up and bring them home.
I took them out of the boxes and put them on the car and they look great. No annoying tire salesmen and no price haggling (your prices are great). I will be in touch on future projects and intend on letting my friends know about your company.
Tim Crews
Clermont, FL.
From: R.E. Blatchley
To: info@newstalgiawheel.com
Subject: Great Company!
Dear Newstalgia Wheel, I've been in the car business a long time and have dealt with a lot of companies. A majority of the companies are fine to deal with, but a few stick in your mind as exceptional. Your company is one of these. Everybody I've talked to has been courteous and efficient. The measure of a good company is how you fix errors and you all get an A+. Keep up the good work.
R.E. Blatchley
Clermont, FL.
From: John Czarnecki
To: info@newstalgiawheel.com
Subject: Boyd Smoothies
Just wanted to tell your the wheels I ordered look great. I can't wait to get the car completed and on the road just to show them off. Thanks for the pleasant experience in dealing with your company. I tell everyone what a great company you have and the ease in ordering. Again thank you.
-John Czarnecki
From: Randy Mason
To: info@newstalgiawheel.com
Subject: Thank You
I just wanted to say thank you for a great experience with my wheels and tires. I received them on time and everything was in the boxes. Something unusual these days from my experience. None of the rims were scratched and I'm happy as can be. I haven't mounted the rims yet, but I will be doing that soon and can see there will be no problems. Thanks again and you know if I need rims or tires, I will contact you again.
-Randy Mason